Pricing and balance
Pricing is one thing: emails sent × unit price. Contacts, teammates, and AI generation are free. Top up your balance first, and it draws down as you send.
With pricingTop up
Add a card (Toss Payments) and top up from $10. The full top-up amount goes into your balance, and your card is charged that amount plus 10% VAT. Receipts are available in your payment history.
Reservations and settlement
When a campaign starts, recipients × unit price is reserved, and each batch settles as it goes out. Emails rejected by the provider aren't charged, and any unused reservation is returned when the campaign finishes. You can review it line by line in the ledger.
Auto top-up
When your balance drops below the threshold, the amount you set is charged automatically. This keeps a big campaign from stalling on an empty balance. After 5 consecutive failed payments, auto top-up turns off.
Refund
Unused paid balance can be refunded to your payment method — just contact us. Free balance and emails already sent aren't refundable.